You must be receiving one of the following: You must also have received your pension or have held your card for at least one month. Applications for 2022 (Year 3) closed on 30 November 2022. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help easethe cost of travel. If you need assistance, there are supported transport options for you. POS means point of sale. If you are unsure then please check the date that is on the back of your card next to "Funds Expiry". A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. If you try to use your card at an ATM, it may not be returned to you. Yes. Interstate Seniors application form (pdf 283KB), Make sure you have your Seniors Card number ready, Prepare a photocopy or scan of your Seniors Card (front and back), Application forms and supporting documents are to be uploaded and submitted online via the, Please submit at least three to four weeks before travelling to NSW. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. The regional seniors travel card has a magnetic strip on the back. If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge. Our strong economy means we can reinvest into services that make life more affordable and improve the wellbeing of our loved ones. Opal is the smartcard ticketing system used to pay for travel on public transport in Sydney, the Blue Mountains, Central Coast, the Hunter and the Illawarra. More than 300,000 seniors in the regions will benefit from reduced travel costs with the NSW Government committing $246 million to extend the Regional Seniors Travel Card for an additional two years. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. 0000007868 00000 n The card is making it easier and more affordable for seniors to remain connected with family and friends. Since its initiation in 2020, more than 690,000 cards of $250 value have been issued to seniors across the state. Card means your Regional seniors travel card. When travelling interstate on NSW TrainLink Regional services (entitlements vary from state to state). This card has made a huge difference to the lives of seniors living in the bush who have fewer transport options than those living in the city and were excited to announce it will be offered again in 2022 and 2023.. Contactless Card means a Card issued for Your Opal activity is a record of the transactions made with your Opal card. The cardholder selects credit (not savings or cheque) and enters their PIN. You will not be able to manage your 2023 card using the same account used to manage your previous regional seniors travel card(s). The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. living in regional NSW outside Sydney, Newcastle and Wollongong. It is pre-loaded with $250 for you to pay for travel-related expenses. Find out about fares and ways to pay. Website designed and developed by Sydney Marketing Agency. Seetransportnsw.info/operators, then under Filter by mode select Community Transport. Please try to make sure you spend your $250 before your card expires. This means $500 courtesy of our State Government for a married couple. pre-booked NSW TrainLink train and coach services. Our Mobile Service Centres travel across NSW. Thanks Glen, I want to renew my seniors $250 travel card please, I want to upgrade my Regional seniors travel card. Do you pick up and read a free newspaper that has been thrown on your front lawn. It is committed to protecting the privacy of customers personal information in accordance with privacy laws. Certain retailers and services are restricted. You can search for Community Transport in your area and find contact details for your local operator online. Any unused funds remaining on your card after the expiry date will not be recoverable. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. How to use public transport to get around Sydney and NSW. You can use your card to pay for: The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. The regional boundaries for applicants will remain the same in 2022. You must activate your card within 45 days of the date shown on your card letter. You can check your balance over the phone. Call 1800 569 070 (available from mid-January 2020). We provide a number of tools that allow you to plan your trip. It's worth it for your business. Power of Attorney or Enduring Guardianship documentation, photo identification (driverlicence is preferred), and, photo identification (driver licence is preferred), and. 0000020823 00000 n Those eligible are aged pensioners and holders of Commonwealth Seniors Health Cards. Seniors who receive support from either Services Australia or the Department of Veterans' Affairs, and who live in regional, rural and remote NSW may be eligible to receive a Regional Seniors Travel Card. If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. You must be receiving one of the following: Or hold a Commonwealth Seniors Health Card. The card is making it easier and more affordable for seniors to remain connected with family and friends. It takes around 10 business days to receive a card and PIN. Governing Councillors and MTA NSW Management. The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Please check the expiry date printed on the front of your card. Text size Manage your card online You can register your regional seniors travel card on the card services website to: Regional seniors travel card Managing your card Applications for 2023 are now open Applications for 2023 close on 30 November 2023. Each card is valid for a minimum of 12 months. If youre travelling interstate by car or on a pre-booked NSW TrainLink Regional service you will be able to use your card for fuel or taxis at your destination. Reapply for your Regional Seniors Travel Card for 2021 " mick jenkins says: February 12, 2021 at 9:31 am. Green Stamp is an environmental program that aims to help businesses achieve environmental compliance. Applications for all seniors will open in late January 2020. Use your BasicsCard number and phone PIN to check your balance at any time. You used your card at a retailer that was not using the appropriate merchant category code. You'llneed to wait 24 hours before you can use your card again. The Regional Seniors Travel Card is a 2019 election commitment by the NSW Nationals in Government to assist seniors in regional, rural and remote NSW with travel costs. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. Seniors are using their regional seniors travel card to pay for: Seniors can check their card balance or transaction history by phone or online. Am I eligible for a petrol voucher? Terms and Conditions means the regional seniors travel card Terms and Conditions published With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. On Demand services can pick you up from home or an easy to access location, and take you where you need to go. Fares. Merchant category codes are used to classify businesses by the type of goods or services they provide. Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. Applications are now open, and close on November 20. Travel to and from Sydney Airport. Card Balance means the available funds on the Card. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. If your card balance is insufficient when you try to make a payment, the transaction will be declined and you may be required to cover the cost of the purchase. If registering byemail, copies of the following documents will need to be sent to no-reply@nswregionaltravel.cards: You can emaila scanned copy or a clear photo of the above documents. The NSW Government is not required to pay the outstanding balance. 0000002288 00000 n 2. SeeTrip Planner help for further instructions. Transport for NSW is administering the program and Service NSW and the banking partner are providing customer services directly to seniors. 2. If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. The expiry date is available on the front of the card. Sydney is also excluded. The regional seniors travel card has been restricted for use at Australian retailers based on their merchant category code. 4. Well dear reader, you can get another one for 2021. We pay respect to traditional custodians and Elders past and present. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. details below or from service.nsw.gov.au/RSTCterms free of charge. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. When you have used the funds on your first card you will need to apply again from December 2020 for a 2021 card. Created by MTA NSW, the Employment Relations Information System (ERIS) is a web based interactive employment relations system. Regional Map ; Discount Directory . The regional seniors travel card program is available for a 2-year trial period (2020-2021). In 2020, 337,500 Regional Seniors Travel cards were issued. The following cards do not prove your eligibility for the Regional Seniors Travel Card: The Regional Seniors Travel Card is being provided to eligible seniors who live in areas where there are fewer public transport options. Email us - media@newsofthearea.com.au. Help with using the Trip Planner or tell us how we can help. 0000004157 00000 n You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. The best way to find details about bus services in your region isusingthe Trip Planner to plan a specific trip. Download a Transport for NSW endorsed app to your phone or device so you can plan trips on the go. The regional seniors travel card was a 2019 election commitment by the NSW Government. Monitoring the number of cards requested to be sent to the same address. Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. Use the Trip Planner to plan your journey from A to B and it will automatically calculate the best way to complete the trip between location A and location B including the latest real time data, if available. A representative legally authorised to act on your behalf can apply for a regional seniors travel card and register to manage the card on your behalf. We know these groups would also like to be eligible for the Regional Seniors Travel Card and were pleased to be able to make that happen as part of the next phase of this program.. Then click on the REGISTER HERE button to complete the registration process. Its made a huge impact on our community and Im glad it is set to continue for two more years, Mr Singh said. Weve created this guide especially for seniors, pensioners and concession card holders living in regional areas of New South Wales who rely on public transport to get around, and who may need extra information and support navigating travel due to age, limited mobility or disability. The fastest way is to use the Express Plus Centrelink mobile app. If you do not have your proof of entitlement card, you are required to pay for and travel with an Adult fare, or you may be fined for travelling on an invalid ticket. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. For example, the retailer was selling fuel under the supermarket code. The card will work if you use it at service stations that include a convenience store or mixed businesses that are operating with a fuel category code. Applications for the 2021 Seniors $250 Travel Card are now open. Once youve activated your card, it will be ready to use. "The cards can be used at selected retailers to pay for booked tickets on . 0000001352 00000 n Copyright Why Leave Town Pty Ltd (61 654 630 716). Authorised by J Lundy, National Party of Australia NSW, Level 2, 107 Pitt St, Sydney, NSW 2000. https://www.nswnationals.org.au/wp-content/uploads/2019/07/NATNSW1903_REV2_ONLINE_WEB.mp4. If you just want to see all the services departing from a particular stop, you can use the Departures tool, and then add filters to only include certain routes or lines along with other options. Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. Just ring 13 77 88 and all will be revealed. Have your old card and pensioner or seniors card details on hand to apply. This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Where can I use my Regional Seniors Travel Card? At this point a drop down box will appear. Thats more than 691,000 since the card was launched. Click on the next box. Transport for NSW takes the security and privacy of customer information very seriously. To check the balance of your card simply click on the relevant shop local program below. We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. Finding it hard to renew my travel card .What am I doing wrong ? To be eligible for a NSW Seniors Card, you must be a NSW permanent resident aged 60 or over, doing no more than an average of 20 hours of paid work a week, across a 12 month period. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. Note though that if you receive a gift card as part of a promotion or giveaway (i.e. In an effort to ease one of the most significant expenses for seniors living in regional, rural and remote areas of NSW, eligible residents will now be able to apply for a $250 Regional Seniors Travel Card. More information is available at www.service.nsw.gov.au. NSW Seniors Cards are issued by the Department of Family and Community Services. Treasurer Dominic Perrottet said the extension and expansion of the Regional Seniors Travel Card is part of several cost saving measures aimed at seniors in the upcoming State Budget. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Please allow up to 20 business days from the time of application for your card and PIN to arrive. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. NSW Seniors Cards are issued by the Department of Family and Community Services. You can also use contactless payments as an alternative to . The program isopen to all members of Balranald Inc. For more info contact Dianne atdwpaika@bigpond.com. to buy an item or service that is valued more than your card balance. In the final PassCode box enter your 4 digit pin that is on the back of your card. Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. Its also injected more than $108 million into regional economies, benefitting local taxi operators and fuel stations, Mr Toole said. Information about accessible travel, safety and security, travelling with prams andlate night transport. Applications for 2023 close on 30 November 2023. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. 0000000016 00000 n hb```b``.a`g``gg@ ~V daP1yK s3i,ALE%4]m*XqW`S(Oq5i1fQWPuM' The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. Travel is one of the most significant household costs faced by seniors living across rural and regional NSW. Regional senior travel cards donot work at ATMs. east Pensioner travel vouchers launch If you hold a NSW/ACT pensioner concession card or a NSW War Widow/er transport concession card, you're entitled to 4 Pensioner Travel Vouchers each calendar year. You can also look up a timetable or route mapandfindcontact details for local bus operators. 3. Find out about Opal orbook NSW TrainLink Regional train and coach services. You may need your PIN to complete transactions at retail outlets. 0000011904 00000 n Bus services run within and between most regional centres and towns throughout NSW. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. Oh! It is pre-loaded with $250 for you to pay for travel-related expenses. withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. Please try to spend your $250 before your card expires. Applications for 2023 close on 30 November 2023. Regional seniors travel card. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. Check with local transport operators before you travel. How to use public transport to get around Sydney and NSW. living in regional NSW outside Wollongong and Newcastle City Council boundaries. The expiry date is available on the front of yourcard. Help us improve your experience by taking a quick survey. Last year, we spoke about the $250 Regional Travel Card for Seniors. You wont need your PIN for phone or online transactions. Message us. Seniors Cards are issued free of charge and have no expiry. To activate your card contact card services by phone or online and follow the prompts. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. To change or reset your PIN, contact card services and follow the prompts. Why are folk with a permanent disability who have a vehicle are precluded from this scheme? Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? To obtain your balance for this card you need to ring 1800 569 070. Your rating will help us improve the website. Click on the button above that will take you to the check balance page. There are arrangements in place with Service NSW and the banking partner to provide frontline customer services. $1.5 million for Main Street reconstruction in Lithgow, https://www.service.nsw.gov.au/regionalseniorstravel, $1.5 million boost for regional event funding, Landmark program secures more regional housing. The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. If youre tech savvy, try using a travel planning app. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Deputy Premier and Minister for Regional NSW Paul Toole said it was fantastic to see the keen response to the card, which benefited more than . More information will be available at service.nsw.gov.au/RSTCterms. NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. Click on the button above that will take you to the check balance page. There are many transport options in regional NSW. If your card is not activated within 45 days, it will be cancelled. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. It also applies to some categories of veterans. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. You can use the PIN that is issued to you or choose your own. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. Also it cant be transferred, sold or exchanged for other benefits. Are you having problems checking your card balance? 0%md *Dbc)y31QuSI |m);D_'tyIdI -.q-nx6 +w]b4[KT@ 5^u7> b97q}IJc5mg[CO}7g Thankyou in advance for your reply and determination Mick. i want to renew seniors travel card please, Im 59yrs with a disability, for which has me in difficult hardships, was hoping that I could be eligible for Penision discount on fuel. 218 23 Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. You can check your balance over the phone. First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Such has been the success and the demand that the NSW Nationals in the state . 0000004271 00000 n 0000007278 00000 n The definition of regional NSW is consistent with what is used for Restart NSW local government areas outside of Sydney, Wollongong and Newcastle. Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. Add value before you travel and tap on and off to pay your fare. Important information for Interstate Seniors before applying: Eligible seniors pay the Concession Sydney Airport station access fee when travelling with a Gold Opal card to or from the airport train stations. If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. The Regional Seniors Travel Card is a $250 voucher towards the purchase of fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. Just ring 13 77 88 and all will be revealed. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. You'll need your proof of entitlement card to apply and must carry it with you at all times. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Trips are usually booked and paid for via an app or over the phone. Applications will open in late January 2020. 1. We pay respect to traditional custodians and Elders past and present. Interstate Seniors: Interstate Seniors Card holders (except from the ACT) can apply for new or replacement Gold Opal cards by completingthe Interstate Seniors application form (pdf 283KB). The card will work at retailers or service providers using travel-related merchant category codes. Accessible travel on NSW TrainLink services. visit nswregionalseniors.cards (available from early-February 2020). Yes. Most recipients choose to use them to buy petrol but they can also use them for bus and rail travel. This includes: Checking transactions to verify purchases are for travel-related items and/or at approved retail outlets. From 2022, eligible applicants will include seniors who have reached the Age Pension age and are receiving: People who hold a Commonwealth Seniors Health Card issued by Services Australia or the Department of Veterans Affairs are also eligible. You can register your regional seniors travel card on the card services website to: Note:If you wish to manage your 2023 regional seniors travel card on the card services website, you'll need to create a new login and username. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. In 2022, the NSW Regional Seniors Travel Card will be available to those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia. To find out more, or to apply, go to https://www.service.nsw.gov.au/regionalseniorstravel. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. Environmental compliance customer information very seriously 0000007868 00000 n Those eligible are pensioners. Promotion or giveaway ( i.e, download and print theregional travel card has a magnetic strip on Opal! May need your PIN for phone or device so you can also use contactless payments as an to. Holders of Commonwealth seniors Health cards experience by taking a quick survey regional Excursion Daily ticket interstate on NSW regional... Their PIN can pick you up from home or an easy to access location, close! Reset your PIN to complete transactions at retail outlets to continue for two years! An interstate seniors application form economy means we can reinvest into services that make life more for... 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