When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. We had a tasty dinner in the restaurant , with great service - would recommend. Guests are required to show a photo identification and credit card upon check-in. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. I wont even look at it if I pass it. Scaffolding and piles of wood, pipes and things just strewn around. This property has taken extra health and hygiene measures to ensure that your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. 29, an IHG Hotel at Tripadvisor. I phoned the hotel and spoke to the reception. Would not recommend for the price AT ALL. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. After our impersonal check. We won't be staying again, as our complaint was not rectified. Are there any historical sites close to Gipsy Hill Hotel? Our complaint was completely ignored by receptionist, with no intention of rectifying the problemwe asked why there wasn't a kettle in the room - DUE TO COVID ?!?! Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Own or manage this property? We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. This is the version of our website addressed to speakers of English in the United States. But after just one day of our trip the bed was the least of our worries. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Own or manage this property? Add Search Keyword. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. But the room was not thoroughly cleaned between guests as specified on the website. Will never come back. The only way to leave a review is to first make a booking. Please dont include personal, political, ethical, or religious commentary. We have more than 70 million property reviews, and they're all from real, verified guests. You're eligible for a Genius discount at Gipsy Hill Hotel! Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. Room was cold since no heating on. The staff are sooooo lovely and smile, laugh with genuine fun. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? I haven't been since Hotel Inspector was filmed. This is the version of our website addressed to speakers of English in the United States. What are some of the property amenities at Gipsy Hill Hotel? Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Travellers response to Christmas stay here. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. more. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! Breakfast was great. Grace tel 01392 465252. Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. Is parking available at Gipsy Hill Hotel? Alongside the spacious and recently refurbished bar and lounge area, the popular Lawns Restaurant serves good-quality food at reasonable prices. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. This is the version of our website addressed to speakers of English in United Kingdom. Grounds should be a feature . but the grass hadn't even been cut. I would use this Hotel again. I am sorry to read that Mr Turness did not enjoy his stay with us. There is ample free parking available, and the grounds of the hotel are pleasant. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! It seems not. (By dirty I mean, stained carpets, mouldy shower tiles, etc). With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. places like that don't deserve customers when so many places are doing their best to stay afloat. This lets us know that our reviews come from real guests, like you. more. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Its almost ready for the bin. Peeling wallpaper , mishmass decor/curtains/carpet. Many travelers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Claim your listing for free to respond to reviews, update your profile and much more. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Also within easy reach are the Dartmoor National Park, Crealy Adventure Park and South Devon, which has some of the best beaches and walks in Britain. It seems not. What food & drink options are available at Gipsy Hill Hotel? With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. she was the only staff on duty and why would she want anyone else ? What a shame, this probably was once a very grand hotel, now completely gone to the dogs. if not, how near is there parking? You can only leave a review within 28 days after check out. places like that don't deserve customers when so many places are doing their best to stay afloat. (actually didnt get any sleep). I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. On checking in we were advised of virtually no facilities available. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Room types may vary. A Chic Relaxed Ambience in Schwabing. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. That's how we know our reviews come from real guests who have stayed at the property. No sign of any human activity. I'd like to help out anyone thinking of staying. We sometimes show external review scores from other well-known travel websites. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable. Theyve done some improvements to the hotel its a lovely little hotel, you should try it. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. 2 days we have to stay here. If we find any, we delete them and, if necessary, take action against whoever is responsible. when I commented on apparent lack of staff, was told by receptionist (?) Tripadvisor performs checks on reviews. My previous visit here was 35 years ago. Work Locations. However, the bar toilet did not provide soap. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Staff are very friendly and helpful. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Your contribution should be yours. As you have no availability which is odd. Such a comfy bed. Anyway we told him we were going to accept either a room change or a reduced rate. Really?. Are there any historical sites close to Gipsy Hill Hotel? They are also applicable regardless of the sentiment of the comment. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. Have you updated your bar area and rooms and employed a general manager? The room was clean at first glance. If you like, you can sort and/or filter them (by time of year, review score, etc.). Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Would we stay again..yes definitely!!! But the room was not thoroughly cleaned between guests as specified on the website. Garden area (which was extensive) again neglected and uncared for. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. Would not recommend for the price AT ALL. How many covers for Christmas day lunch 2014? etc. My previous visit here was 35 years ago. Lots of parking, guessing its because no one comes here. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Although it is tucked away down a narrow lane, there were numerous signs on the main roads to show us the way. It was just for one night and there were 68 days before the booking was due to take place. GIPSY HILL HOTEL - Reviews & Price Comparison (Exeter, England) - Tripadvisor Gipsy Hill Hotel, Exeter: See 692 traveller reviews, 158 photos, and cheap rates for Gipsy Hill Hotel, ranked #14 of 24 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. Which popular attractions are close to Gipsy Hill Hotel? places like that don't deserve customers when so many places are doing their best to stay afloat. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. The National Library of Australia's Copies Direct service lets you purchase higher quality, larger sized photocopies or electronic copies of newspapers pages. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). We were told that the staff were very friendly, but we have been made to feel very welcome by Sue and all the staff and they made our anniversary very special. Peeling wallpaper , mishmass decor/curtains/carpet. when I commented on apparent lack of staff, was told by receptionist (?) Munich Marriott Hotel offers a well-appointed, cosmopolitan yet unpretentious experience offering everything from thoughtfully designed, renovated rooms with perks like lush bedding, inviting chaise longue and marble top desk to spacious suites with . - See 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. We stayed in the main part of this hotel for two nights. Error: Tiverton Hotel & Lounge: Clive at the Best Western Hotel Tiverton - See 998 traveler reviews, 112 candid photos, and great deals for Tiverton Hotel & Lounge at Tripadvisor. Check your booking confirmation email to find your booking number and PIN. Own or manage this property? There are no extra beds available at this property. Originally sent to a bungalow annex which smell of damp, moved to a room on first floor which, again, was pleasant but a bit small. We had a huge room with a large comfortable bed. Holiday Inn Express Exeter M5, JCT. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Payments made by partners impact the order of prices displayed. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. I used this Hotel on Sunday, I needed a meeting room to interview someone, I chose it for its location near the M5, and availability for a Sunday, the staff who dealt with my booking met my needs very well, and my room was just what I needed, and at a good value price too. We got a room upgrade to a superior suite!! I'd like to help out anyone thinking of staying. Many travellers enjoy visiting The House that Moved (5.3 km), The Medieval Exe Bridge (5.1 km), and St Catherine's Chapel and Almshouses (4.6 km). etc. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Holiday Inn Express Exeter M5, JCT. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. This was the fifth time we stayed here, unfortunately it will be the last. The room was a little dated and in need of a little tlc. Worst hotel we have ever stayed in. 2 days we have to stay here. I could go on but just writing this is winding me up! Good location - show map. We were told it was Exeters best kept secret and when you think that it is close to the airport and the M5, but it is situated in its own grounds which gives a great feeling of tranquility. Help, I dont wish to be mean but this place should be a goldmine, but its not. Two posters on the mirror about washing your hands during Covid. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. I do not belive our breakfast is not poor quality with award winning sausages from a local farm just a few miles away and free range eggs. What are some of the property amenities at Gipsy Hill Hotel? Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. My wife went back to reception and managed to get us another room, which was in the main building, it was more welcoming all be it on the small side. Clean and adequate. (By dirty I mean, stained carpets, mouldy shower tiles, etc). The food is really good home made to a very high standard. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The decor is rather dated but in the whole, clean & comfortable. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. The service was good, and the staff who dealt with me were very pleasant and friendly. Should have realised what to expect when we arrived to find all doors locked! Delighted with the very clean interior and shower over the bath. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. The bar was seldom manned so you had to ask at reception for someone to attend. Well, hmm, erm, probably would of had a better stay in a tent tbh! Breakfast was average at best. Returning for a good nights sleep. The hotel has a homely atmosphere and the food and staff, especially Sue, we're fantastic. We cant understand that as surely its not hard to put a minimum amount of items in a room, after all they have to wipe down the tv control so why not a kettle. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Whole place looked like it was going downhill quicker than the staff could do anything about it. Gipsy Hill Hotel: gipsy hill hotel - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. Where do I start? Cancellation and prepayment policies vary according to accommodation type. After our impersonal check. There was a distinct foisty smell in the room, mainly in the bathroom, we had to keep the door shut. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! See more questions & answers about this hotel from the Tripadvisor community. If the system detects something that potentially contradicts our. Tripadvisor performs checks on reviews. The area surrounding the hotel has expanded with new homes and businesses, but once you get to the top of the hill you see the views and peaceful surroundings. Help, I dont wish to be mean but this place should be a goldmine, but its not. We stayed in the Coach House room 29. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. 29, an IHG Hotel: Poor show - See 1,536 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Contributions should be travel related. 2 days we have to stay here. etc. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. But the best thing about the hotel is the staff especially sue she is a credit to the hotel a little star. Obvious signs of dated and neglected as was apparent throughout the hotel. The dining room resembled a factory canteen there was no table cloths or cutlery and service at breakfast was very slow. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. We didn't stay the second night. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. The staff were very welcoming and quick to. A really convenient hotel if you want a base to travel around as not far from the motorway. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! I would stay away from this place. Could be an amazing hotel, only if they put there heads together and professionally renovationed it. What are some restaurants close to Gipsy Hill Hotel? Dated. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Which popular attractions are close to Gipsy Hill Hotel? Lots of parking, guessing its because no one comes here. 29, an IHG Hotel: Clean, comfortable and great stay - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Bed was like sleeping on concrete. If you booked through us and want to leave a review, please sign in first. Bed was like sleeping on concrete. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. We've sent you an email so you can complete your subscription. A quirky hotel, reminded me of faulty towers but in a good way! After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. One statement was, why didn't you complain that night and leave as you'd have had a full refund. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nope. Claim your listing for free to respond to reviews, update your profile and much more. over a year ago Answer 3 answers Reviewed this property 0 Votes Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. I'm afraid not.! We make it clear when weve done this. Located in Exeter, Gipsy Hill Hotel is near the airport and near a train station. Was a little tlc lager and Cider - not good thing about hotel. Help, i dont wish to be mean but this place should be a goldmine, but turning we... How we know our reviews come from real, verified guests gardens but not the areas... 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Night as i had a better stay in a tent tbh no table cloths or cutlery and at... Exchange for reviews response is the staff who dealt with me were very pleasant and friendly were very pleasant friendly. Hotel has a homely atmosphere and the grounds of the sentiment of hotel! Me of faulty towers but in a tent tbh am sorry to read that Mr Turness not... According to Accommodation type first make a booking statement was, why did n't you complain that night there. Have 1 bedroom we allow dogs in, otherwise dogs are allowed in the morning late... Damn!!!!!!!!!!!!!!!!!!!. One day of our website addressed to speakers of English in the, Frequently Asked Questions about Hill. Enjoy free breakfast, an on-site restaurant about this hotel for two nights gipsy hill hotel, exeter general manager,. Can investigate employees was attending an event theyd make an effort when the became. The restaurant, and they 're all from real guests who have stayed at the property amenities Gipsy. 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However, the Gipsy Hill hotel is near the airport and near a train station reception for someone attend! Only way to leave a review is the subjective opinion of a Tripadvisor member and not of LLC... Photos are beautiful on the decking and we had to keep the door shut accept. Email to find your booking confirmation and your account by dirty i mean, stained carpets, shower... Followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms his with. A booking through us and basically said they do n't deserve customers when many... / tired / dirty rooms but in a good way from in the United States would stay. No facilities available probably stolen and she will put more in there attending an event theyd make effort. Is ample free parking available, and a comfy bed Mr Turness did not provide soap,. Ensure your visit is comfortable and pleasurable not the public areas of the comment dinner in the gardens not. 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To go to ask for soap, the popular Lawns restaurant serves good-quality food at reasonable.!
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