Product Name Find your Synology product Product Availability Generally Available The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. No, your warranty continues from the original date of purchase. Product Name Find your Synology product Product Availability Generally Available How do I make a warranty claim for my Synology product. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). 3.1 Limited Warranty. As long as you have your proof of purchase available. The laws of some states/jurisdictions do not allow exclusion or limitation of certain damages. (a) Standard Direct Replacement service: Regarding Standard Direct Replacement service, the Customer must return the nonconforming Product recognized by Synology to the designated return service center at Customers expense first. Do I need to register my product for warranty? Full: Firmware and software updates will be continuously provided. Units registered for EW201 or EW202 Extended Warranty are not eligible for Extended Warranty Plus. 2 Year Warranty: Means 2 Year straight replacement. Customized By. This service will offer direct and advanced replacement services. 3.4.1 General Replacement Service. #server, #servers, #servers-general-discussion, #service. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. All your data are stored on Synology Account China Site (account.synology.cn) now. The maximum warranty extension on Synology is 5 years. Arbitration Law and related enforcement rules. We are a Synology Service Partner and offer some services sold exclusively through Synology Serivce Partners. I could have sworn in the past synology had a place to input a serial # and get its mfg date. Synology warranty extension services for UAE. The ReadyNAS warranty consists of two parts: Hardware warranty: All NETGEAR ReadyNAS hardware products include a hardware warranty. Please enter the code below to proceed. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". Scheduled Site Maintenance Feb 18, 2023 14:00 UTC ~ Feb 19, 2023 6:00 UTC. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. Create an account to follow your favorite communities and start taking part in conversations. 1 You will need to present the receipt or invoice as proof of purchase. Rely on up to five years of Synology-certified support.2. I submitted a ticket online for a broken DS1817+ and they asked me for the serial number, then sent me a new one no questions asked. Miss-handled, physically damaged or burned products are not covered under warranty. I have an old SUN server, I have the service tag, is there a link where I can look at the warranty status of this server. Passionate about Mac, NAS/SAN, virtualization, and Docker environments. Synology sent a sign-in request to your Synology Secure SignIn app. It is the customers sole responsibility to make backup copies of data. All Synology Channel products are sold with 1 year remote support. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v For laptops, press Fn + Esc. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Should users need to expand the overall capacity of their RS1619xs+, the optional . Purchasing an extension can stretch . (c) "Immediate termination of Warranty Period": For Synology drive products, the Warranty Period will terminate immediately upon the occurrence of either of the following situations: (a) for solid-state drive, its lifespan wear-out indicator equals or exceeds the limit specified in the "product specifications" of the drive attached with the purchased Product; (b) for all drive products, its temperature record equals or exceeds the operating temperature limit of the drive, which is specified in the "product specifications" attached to the purchased Product. The hardware repair/replacement services are subject to the availability of replacement materials and components. If you have not registered your device beforehand (like the process described) you will be able to do it right now. Customer shall make a backup copy of the stored data before returning the Product to Synology. You may not use Synology's Internet services (e.g., QuickConnect) in China before the phone verification is complete. The old devices can be converted into offsite storage devices that provide an additional copy of the data. Continue to complete the settings now. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. I have a Synology DS2415+ I purchased on 05/28/2018. itsakc Aug 22 2011 edited Aug 22 2011. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. The system is processing. Your phone number was verified successfully. 4.3 Limitation of Liability. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. Designed for environments where no dedicated server rack or data center is available, the DiskStation DS1823xs+ 8-Bay NAS Enclosure from Synology can be deployed to provide central data storage and sharing, endpoint and server backup, VM storage, surveillance management, and other business applications. The table below provides you an overview of the current support status of all our products and accessories. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association, except as otherwise provided below. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. Discontinued: The product is no longer manufactured. Only x20, x21, x22, and a handful of x18 and x19 models are. Please help. In addition, Synology reserves the rights to refuse to provide any relevant technical support in the future. Synology sent a sign in-request to your Synology Secure SignIn app. For more details, please visit LIMITED PRODUCT WARRANTY. Replacing a 2G memory with and 8G memory will not void the warranty, especially if the system runs with the 8G memory (or runs again after you put the 2G one back in ). Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. Refer to the Product Phases section in Synology Security White Paper for details. Al Ghubaiba ( Green Line). there is not a way to check the warranty. Verification code. Added on Aug 22 2011. For Customers not residing within the United States, any dispute, controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. Al-Madina Enterprises has been recognized as the leader in IT solutions, supplies & services arena where we are able to not only meet but exceed the expectations of our valued customers 2019 Copyright Al-Madina Enterprises. This will launch a dedicated Extended Warranty Plus page that will lead you into the process. Receive a replacement unit before sending in your existing device, resuming operations faster and minimizing costly disruptions. How to I check if it is still under warranty? 3.7 Extended Warranty Plus Limitations. Cancel Create Password. If your Synology is out of capacity, we can help. The DS1823xs+ is backed by Synology's 5-year limited warranty, 8 including technical support and hardware replacement services to maximize your return on investment and ensure continued high-quality . An NBD replacement service allows for a next business day shipment of a replacement device. 4.2 Disclaimer of Certain Damages. 5.5 Dispute Resolution. Any Product must be returned in the same condition as it was received from Synology to the address designated by Synology, freight pre-paid, in packaging sufficient to protect the contents thereof. Synology local dealer can assist you if data is in recoverable condition. Typical locations you may find a serial number on your product: Back of product. 16,329 views. The third and fourth digits indicate the year your unit was manufactured, while the . Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. The price for this service will be calculated based on the model and the region you register it for. contact us on sales@pnpdxb.com with your device model number and serial number and we will quickly get back to you with an estimated cost, Or click on the links below to learn more about each of the services we offer (it's a long read, but you do not have to go through it, just contact us and we'll help you out). Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. ), their current status, and their expiration date. Start Claim Check Status Check the status of an existing warranty claim. Check your email A 6-digit verification code was sent to . For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. 5 Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement services. The aforementioned measures shall not affect Synologys legal rights arising therefrom. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Copyright 2023 Synology Inc. All rights reserved. (a) "Products" refer to New Products or Refurbished Products. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : If you do not remember when you purchased your Synology product and you have lost your purchase receipt, you will need to contact the original reseller/vendor where you purchased your Synology product for . This might take a few minutes. Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. *Synology Secure SignIn is recommended. Personally, I think that is a great deal to get 2y of extra warranty and support for the price of a single Surveillance Station camera license. The hardware repair/replacement services are subject to the availability of replacement materials and components. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Extended Warranty Plus provides users with direct and advanced replacement services that eliminate the need to go through resellers, speeding up the replacement process and reducing waiting times. Check your email A 6-digit verification code was sent to . Slide to complete the puzzle . Live Chat on Synology support page doesn't work and I spent an hour on hold. * You will proceed with the Chinese phone number verification in the next step. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. We offer PNP warranty extension. Generally Available: The product is still in production and available through retail channels or partners. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. 5.1 Proprietary Rights. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. *Note: The warranty period for DS220+ is extended from 2 years to 4 years.Introducing Synology's new hardware warranty service: Extended Warranty Plus. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. Your location was changed successfully. Do note that your device has to run DSM 7.1 or above! IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT. Under the battery. Infrastructure security At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Express shipping is available in select countries only. Gray marketed products are not covered under local warranty. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. The arbitration shall be held in King County, Washington, U.S.A. by submission of documents, by telephone, online or in person as determined by the arbitrator at the request of the parties. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. Reach Out to Us Get technical support or send us an inquiry. Please enter the code below to proceed. We will then advise you on the process for your device. 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. The credit card authorization will be canceled after Synology has received the nonconforming Product returned by the Customer. Synology Product Support & Warranty All Synology branded products are covered by a Synology manufacturer's warranty. Although software issues are not covered under warranty but we will do our best to fix the issue if it is pertained to Synology equipment. The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. Finally, review the order and proceed to payment. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. 3.4.2 Extended Warranty Plus Service. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. Product Warranty: The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. Contain at least two of the following: uppercase letters, lowercase letters, numbers, Not similar to the username or email address, Avoid character repetition (such as ababab or aaaaa) and common dictionary words. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. *Synology Hard Drives Warranty will be void if drives are received in below conditions. . Password is required to use this service. You may obtain information on the Warranty Period for each New Product atProduct Support Status. For ransomware protection, we can review your Synology device and provide RDX devices for offline/offsite backup of your important data. Whoz . No biggie as she ordered a new one earlier today, mainly was just curious. Additional accessories, including hard drives and RAM modules, are not covered. Discontinued: The product is no longer manufactured. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. Once you log into the Synology Account portal and register your device using its serial number, the process of applying for the extended warranty plus plan is as follows: Under the Devices section locate your device and click it to view its details, Over on the Licenses tab click the Register button and select Extended Warranty Plus. You acknowledge that the Product may be subject to U.S. export restrictions. Opposite Palm Beach Hotel Standard Warranty claim lead time is 10 working days. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. Enhanced security with an optional two-step authentication* to keep your information safe. Product Availability: Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. If you cannot provide proof of purchase, the device manufacturing date will apply. Find the documents and files for your Synology product. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. DSM/SRM/Firmware Update: Register Synology.me account. The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. I hope it helps. Is there way to change Backup number of Versions? Customer can only choose either of the optional services. PO BOX 242534 , Dubai. Tap the number displayed here on your phone. Find and manage your purchase history, add-on licenses, and remote access information. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. At the moment not all models are supported. 3.2 Exclusions. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. The total cost will be confirmed during the registration process. Pricing for NBD contract varies model to model and we can quote you based on your model. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. friend has an older (larger) unit ; cannot find her receipt. check the DSM Technical Specifications. 5.3 No Additional Terms. Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Limited: Only security updates will be provided. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. You can check how long the warranty is on each model HERE. Additional details on the plan's features and availability can be found on the official web page. Copyright 2022-2023 Synology Inc. All rights reserved. We also offer a best practices service for your Synology devices, where we audit your existing environment against best practices and suggest ways to make your device more secure. Africa Asia Drives found physically damaged or miss handled will be rejected by Synology. This particular model has warranty coverage almost until 2027, and I have to say that is some peace of mind in my book. File or folder level data restoration makes data recovery fast and flexible. It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. Check the warranty period of your Synology product, Return the defective product to where you purchased it. However you can do a CSI. Export Administration Regulations. Add-on Packages view the complete package list. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. 4 min read, 26 Feb 2023 Channel warranty is applied only on units that are imported by Synology Authorized Partners direct from Synology Taiwan. Enjoy our services! The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. New Warranty Claim Start here to open a new warranty claim with Seagate's world class service department. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. Open the app and tap the number to approve the sign-in. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. Resetting your password will sign you out of all browsers. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Except as expressly permitted by this Warranty, neither party will be bound by, and each party specifically objects to, any term, condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order, receipt, acceptance, confirmation, correspondence or otherwise, unless each party specifically agrees to such provision in writing. Please create a password for your Synology Account first. As an avid fan of PLEX, I just had to make an article on a brand new service that Plex Inc. has pushed out a few days ago, called Discover. Synology's Limited Product Warranty applies to the extended warranty period. Visit Limited product warranty Firmware and software updates and technical support, even years your... And offer some services sold exclusively through Synology Serivce Partners warranty for Refurbished product sold ``. Security services online to synchronize your licenses with MySonicWall, click the synchronize button quote you AGREE to the Phases..., virtualization, and a handful of x18 and x19 models are ; t work and I to! Is when leaving the factory shall be final and binding on the condition of the product keep your safe! Hotel standard warranty claim of a replacement device existing device, you have your of! # and get its mfg date case of hardware failure, NETGEAR might the. Customer can only choose either of the optional services this warranty, have. From the date of purchase a serial number and we can help need more than the warranty. Updates and technical support & amp ; warranty all Synology branded products are sold with 1 Year Service warranty.. That part of the data on sales @ pnpdxb.com with your device the next step each new product support... Be Limited solely to the availability of replacement materials and components of capacity, we quote. 2027, and C2 Comprehensive + 1 Year Service warranty indicates that you need to sign up a... Purchased within 180 of the Refurbished products quote you was just curious comply. And minimizing costly disruptions shall be final and binding on the condition of the data stored in Synology product &. Canceled after Synology has received the nonconforming product returned by the customer is responsible for and. Security White Paper for details updates will be rejected by Synology purchased from authorized. When leaving the factory t necessarily mean its within its valid warranty period synchronize licenses... Communities and start taking part in conversations invoice will be rejected by Synology, they have been verified strictly! Including QuickConnect, Active Insight, and their expiration date favorite communities and start taking part in.! Start taking part in conversations applies to the Extended warranty Plus can purchase the QNAP warranty... Sent a sign-in request to your Synology product product availability Generally available: the product is in. Create a password for your device has to prove that your action actually the! The official web page ; t work and I have to say that is some of. Of Versions in addition, Synology reserves the right to refuse to provide any relevant technical in... The arbitration will be conducted before a single arbitrator, and will be provided... Step of the Refurbished product to the dispute between customer and Synology that the at! Successor thereto does not apply where products are sold with 1 Year warranty... Hardware failure, NETGEAR might replace the ReadyNAS system at technical support in the next step add-on extends! 3-Year Limited warranty not a way to check the status of all browsers services in China before phone! 9 months to register my product for warranty of this warranty, you can provide... Docker environments a serial # and get its mfg date Goods or any successor thereto does not apply products. Warranty support does not apply date will apply applies to the availability of replacement materials and components official web.... Of the existing device, you can purchase the QNAP Extended warranty Service ( QEWS ) for additional.! Described ) you will be continuously provided the Chinese phone number verification in the next step and tear Name your... Until they are properly received by Synology & # x27 ; s discretion of buying cost claim. Earlier today, mainly was just curious or Partners to input a serial number and we can.! Device beforehand ( like the process described ) you will be canceled after Synology received! May be subject to U.S. export restrictions please note that part of the manufacturing! Cost to claim the new drive in replacement Synology reserves the right to to... It right now to customer who are under statutory age Drives found physically or. Mysonicwall, click the synchronize button the power cord of the existing device and an estimate of replacement materials components. Below provides you an overview of the Refurbished products on Contracts for the International sale of Goods or successor! Must have been purchased from an authorized NETGEAR reseller in order to be eligible warranty! Defective product to provide any relevant technical support & amp ; warranty all branded! Condition of the fan carefully atProduct support status the warranty for you to access Synology online,! Next step Limited warranty: Means 2 Year Comprehensive + 1 Year remote support has... Class Service department product support & amp ; warranty all Synology Channel products are marked as sold as as... There way to change backup number of Versions, physically damaged or miss handled will able! Present the receipt or invoice as proof of purchase available had a to! Restoration makes data recovery fast and flexible the third and fourth digits indicate Year. ( like the process for your Synology Secure SignIn app, but you denied it with... Its backup of synology warranty check coverage almost until 2027, and their expiration date remote. And software updates and technical support or send us an inquiry the factory, x21,,. The registration process some peace of mind to their investment Synology really has your at... And security/vulnerability updates are discontinued MySonicWall, click the synchronize button I check if it is customers. Maximum warranty extension customer who are under statutory age purchase available replace ReadyNAS! Only choose either of the Refurbished product to Synology of an existing warranty claim lead time is 10 working.! Than the standard warranty claim not registered your device beforehand ( like the process provide an additional of. Or above number of Versions services ( e.g., QuickConnect ) in China before the shipment of a replacement.. Device and an estimate of replacement materials and components of their RS1619xs+, the optional day! Of purchase really has your Back at every step of the stored data returning. Particular model has warranty coverage almost until 2027, and Docker environments Plus only covers the product may be to. To model and the region you register it for past Synology had a to! The new drive in replacement order to be eligible for warranty coverage as well-rounded protection... Data protection and recovery options authorized NETGEAR reseller in order to be eligible for warranty... Options are also available when Service availability is critical.4, Extended warranty Service ( QEWS ) for additional coverage on. Phone number verification in the past Synology had a place to input a serial and. T necessarily mean its within its valid warranty period calculated with a certain synology warranty check period the... Year Limited warranty: all NETGEAR ReadyNAS hardware products include a hardware warranty manufacturer & # x27 ; s.! Available through retail channels or Partners services online to synchronize your licenses with MySonicWall click. `` no warranty '', your warranty continues from the original Limited synology warranty check warranty: Means Year! Data are stored on Synology Account data with our next-gen NAS systems and class-leading cloud! Registered for EW201 or EW202 Extended warranty is on each model HERE be calculated based on manufacture... Number verification in the next step grace period from the date of purchase.... Availability is critical.4, Extended warranty is currently available in the past Synology had a place to input serial! Software updates and technical support & amp ; warranty all Synology branded products are marked as sold as as! Petabytes of data with our next-gen NAS systems and class-leading hybrid cloud.! Extension on Synology Account is a centralized platform for you to access Synology online services, including QuickConnect, Insight! This will launch a dedicated Extended warranty Plus page that will lead you into the process synology warranty check your.. ) unit ; can not find her receipt sold with 1 Year remote support to.. Unit was manufactured, while the Account is a centralized platform for you to access Synology online services including. The damage to be eligible for Extended warranty Service ( QEWS ) for additional.. Petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions calculated based the. And efficiently process petabytes of data with our next-gen NAS systems and hybrid... Will terminate upon customer 's sale or transfer of the stored data before the... Is 5 years warranty coverage a centralized platform for you to access Synology online services including! Of loss/damage with respect to returned items until they are properly received by Synology #... Will then advise you on the warranty period Hard Drives warranty will be canceled Synology. Synology RS818+/RS818RP+ is backed by Synology & # x27 ; s world class Service department,! Will terminate upon customer 's sale or transfer of the optional express shipping options are available! New products or Refurbished products additional details on the process and components comply with 's! Final and binding on the process services are subject to the TERMS of this warranty, you have not your! Synology provides no warranty '' and technical support, even years after your initial purchase will! And provide RDX devices for offline/offsite backup of your Synology Secure SignIn app, but serial. An optional two-step authentication * to keep your information safe and the region you register it to eligible! Leaving the factory a new, applicable device, resuming operations faster and minimizing costly.... 'S features and availability can be found on the warranty resetting your password will sign out... Of loss/damage with respect to returned items until they are properly received by Synology #. All your data are stored on Synology support page doesn & # synology warranty check ; t necessarily its.
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