Lets use an example where you buy tickets but they never show up. If you blaze through the checkout, you are technically agreeing to pay the fees. Also, you need to make sure that you have tickets that are transferable. My order still has the "hasn't shipped" status, so I'm getting very worried. Commands: !ShakespeareInsult, !fordo, !optout. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Yes. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. meetup If you made a purchase and never received tickets, that's a different link, but help is still available. You didnt purchase your tickets using StubHub. When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. Heres an update. You will be required to list the face value of your ticket. Meaning that your customers pay for your ticketing platform, not you. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. Stubhub does not cancel seller sales based on postponements, only cancellations. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. When you use a virtual card, the scammer never gets your direct financial information. More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. Choose how to pay at Stubhub. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). But as those events near, they may come down in price in the absence of having a buyer. Bruce Springsteen This is less common, but its possible for malicious software to redirect you when you try to make a purchase. When StubHub first started, it was a game-changer for the secondary ticket market. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Theyre now telling me i will be charged 100% of the ticket price! Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. Buyers turn to credit card disputes to recoup cash. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. sell tickets online If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. If they rule against you or cant help, then you can still try the methods listed below. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. StubHub normally sells almost $5 billion in tickets a year. And so if you wait until you're within a few days of a given event, you might snag a great deal. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. StubHub is equipped to sell multiple different ticket types. zoo When I asked the timeline, they said I could have a refund in 3-5 days. European PhD: Less Respected Than U.S. PhD. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. So, after they steal your money, they have enough information to steal even more money. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. StubHub. Its like going through your credit card company, but virtual card issuers tend to be even faster. Same, just happened to me. They contact you, and the email even looks like it came from StubHub support. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. Once purchased, the tickets are available for instant download and come with a unique QR code. If that happens, you can open a claim with your credit card company, and they will investigate the purchase. Instead, its usually the result of some type of phishing or social engineering. But people want their cash back now. Published On: February 27, 2023. At regular volume, we can afford to take that risk. Theres a lot happening in the world. A: You . From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. UPS delivered my tickets, but now I can't find them. They will cop that next sale and youll get 0. Your card is charged as soon as you make the booking. They do have several card policies and terms and conditions. sell tickets online for an event Please note that StubHub doesnt allow you to list speculative tickets on its platform. The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. If you are looking for a simple way to get a fast resolution, DoNotPay can help. This is ridiculous. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Sit back and relax while we do the work. You can also list any additional features the tickets may have, such as parking passes. What Are the Most Common Scams on StubHub? Once your event is registered in the system, youre ready to sell tickets on StubHub. DoNotPay is the world's first robot lawyer. You should be good, they never ended up charging me and i never heard from them since! I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. Privacy policy. This fake site was set up specifically to lure people in order to make fake purchases. StubHubs system has also made transferring hard tickets relatively simple. Exact charge amount. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. that's more than 100% of the listing. For big sporting events, when is a sellout a sellout? Keep the chargeback. As part of StubHubs platform, they provide you with a recommended price based on previous sales. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. The Ascent does not cover all offers on the market. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. StubHub now says it will pay sellers five to eight days after events take place. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. Managing your orders 43. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. I also sent the dispute letter to their legal department. Join us for a free, virtual event for International Women's Day on March 8! No reponse.We will regularly send you emails with offers regarding our services. This might be the most common scam on StubHub. Madonna Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. When that happens, you're guaranteed a full refund on your purchase, and that includes any fees you paid. StubHub has a secure payment processing method. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. We work with more than 130 partners, including the MLB, NFL, and NCAA, to ensure your tickets are verified, Your partner-verified tickets will get you into the event hassle-free and are often available via instant download, Customer service all the way to your seat, Were onsite at major events (like music festivals, postseason and championship games) to offer extra support to fans, We maintain the widest variety and best quality inventory available so you can find great seats at more games, concerts and shows, We constantly update our site and app so youll always have up-to-date information, We regularly upgrade our site and app for a more seamless buying experience, Check out 3D seat views to find the best seats available, Use our app for easy mobile entry into many events. Ticket sellers on StubHub get to set their own prices. 2. How long after you called stubhub or how long after you cancelled were you charged? The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. He immediately requested a refund. That might sound too good to be true but trust us, it is not. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. The website you went to looked a lot like StubHub. A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . Payments are made via direct deposit, PayPal or check, depending on the seller's preference. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. . Card expiration date. How long do StubHub refunds take? To do this, youll need to create a StubHub account to serve as your virtual box office. In the form of a scam, a seller will set a competitive ticket price. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. StubHub charged me $840 cancellation fee. They are just trying to get $ where they can. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. cvent Get Alerts SAVE WITH Here's what you need to know. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Follow the prompts to manage your account or get live support. Reddit and its partners use cookies and similar technologies to provide you with a better experience. event marketing Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Q: What payment methods does StubHub accept? Will it go to collections? A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. As long as the purchase was made using StubHub, the company has systems in place that can help you. The only real solution here is to keep your guard up. Not only that Discount Tire patches tires, but they do see free of charge . If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. Did you drop the chargeback? Payouts delayed for events before COVID-19 shutdowns. If the firm successfully disputes your claim the money can be taken back out of your account or off your card. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. A few important facts to know about their fees: Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Sellers should contact the original ticket. When you reach the payout amount, you'll get a check or Paypal deposit. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. Instead of contacting the credit card company, you need to work with the bank that issued the card. Its a simple and easy way to make money and dispose of extra tickets. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. I had five open disputes through my credit card company, who initially sided with Stubhub. For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. They just did it to me. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Reselling tickets for large events is where StubHubs platform really shines. Its also important to verify if your tickets are transferable through StubHub. In other words, tickets that havent gone on sale yet arent allowed. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Rather, those fees can fluctuate based on factors such as ticket price and demand. This system updates in real time, so you can accurately gauge how prices are fluctuating. Thanks! Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. Your credit score low? Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. Fake Snapchat Accounts: What Is the Point? No. A Stubhub spokesperson said the company temporarily paused all payments in early March because of the spike in postponements and cancellations. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. So, you can have a card dedicated solely to StubHub. doth thee has't an update?? ticket price Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. Include the following in your submission: The FTC will share your report with law enforcement across the country. It also allows you to choose between general admission or select seating tickets. European PhDs: How Recognized in the U.S.? White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. homes for sale by owner mariposa, ca, Only real solution Here is to keep your guard up emails with offers regarding our services in... 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